Have a question about our custom dimensions, wood tints, or worldwide shipping? We’d love to hear from you! Our artisan support team is here to assist you with any inquiries.
📧 Email Support
For order updates, billing questions, and custom scale requests, please email us at:
We typically respond within 12–24 hours on business days.
🕒 Customer Support Hours
Our online support team operates:
- Monday – Friday:
- US Eastern Time (EST): 2:00 AM – 10:00 AM
- US Pacific Time (PST): 11:00 PM – 7:00 AM
- Kyiv Time (EET): 9:00 AM – 5:00 PM
📞 Phone Support
Call or text our support team for immediate assistance:
📍 Our Workshop
Every piece of our furniture is proudly handcrafted and shipped directly from our family workshop:
Address: 1, Buzkova St, Dnipro, 49115, Ukraine
We’re here to help — real people, real answers.